🔴 ACT NOWCategory: digitalVerified: 2026-08-18

I think I am a victim of SIM swap fraud

SIM swap attacks hijack SMS OTPs, but notifying your mobile carrier and banks immediately freezes unauthorized access.

Diagnostic Quick Question

Did your phone suddenly lose cellular signal completely?

⚡

DO THIS NOW

0 / 3 done

Call carrier customer support from another phone

Call your mobile operator hotline (AT&T, Verizon, Jio, Airtel) to check if an eSIM or SIM replacement request was processed.

Notify banks to suspend SMS OTP authentication

Call bank fraud departments to temporarily switch 2FA from SMS to authenticator app or email.

Change password & revoke sessions on primary email

Prevent attackers from receiving email password resets.

EMERGENCY KIT

Everything you need to execute recommended actions for I think I am a victim of SIM swap fraud

Phone Invoice / Purchase Receipt

RECOMMENDED

Bill showing purchase date, phone model, and serial/IMEI number.

Why needed: Required by CEIR portal and police to verify device ownership.

Government ID for SIM Reissuance

REQUIRED

Aadhaar, Passport, or Driver License registered with mobile carrier.

Why needed: Required at mobile operator retail store to issue duplicate SIM card.

Verified Recovery Data

Documents, Deadlines & Aftermath Protection

Review required document replacements, official claim deadlines, and follow-up guidance.

Telecom & Cyber Crime Fraud Complaint

REQUIRED

Official report of unauthorized SIM swap execution.

Authority: Telecom Operator & National Cyber Crime Portal

National Cyber Crime Reporting Portal (Helpline 1930)Verified Source

Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs•Last Verified: 2026-09-01

Official national portal and 1930 helpline to report financial cyber fraud, online scams, and digital identity crimes.

Open Official Portal

Official Portal

DO NOT DO THIS

✕Don't ignore a sudden 'No Service' status if you did not request a SIM upgrade or porting.

RECOVERY TIMELINE

Set mandatory Carrier Verbal PIN / Port-Out Passcode

Require a secret passcode for any future SIM changes with your mobile provider.

YOU MAY NEED

Physical SIM ICCID or Account PIN

Needed to confirm legitimate account ownership with carrier.

OFFICIAL ACTIONS & VERIFIED SOURCES

Government & Authority Portals for India

Indexed Authority Portals

National Cyber Crime Reporting Portal (Helpline 1930)Verified Source

Indian Cyber Crime Coordination Centre (I4C), Ministry of Home Affairs•Last Verified: 2026-09-01

Official national portal and 1930 helpline to report financial cyber fraud, online scams, and digital identity crimes.

Open Official Portal

Specific Step Actions & Direct Links

FCC SIM Swap & Port-Out Fraud Protection

Federal Communications Commission rules on SIM swapping.

Source: FCC • Last verified: 2026-08-01

FCC SIM Swap Guide

DON'T FORGET

Warn family contacts not to respond to urgent money requests: Attackers use hijacked numbers to message relatives.

COMMON MISTAKES

⚠️ Assuming sudden loss of cellular service is just a temporary tower glitch.

YOU MAY ALSO NEED

I lost my phone

If physical phone is missing.

My email was compromised

If email reset was triggered via SMS.